Choose Your Withdrawal Method
Local Bank Transfer
Supports all major Malaysian banks — Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, Bank Islam and more. Funds are credited directly to your bank account.
🔒 Highly SecureDuitNow Transfer
The fastest option for winace99 withdrawals. All you need is the phone number or IC number registered with DuitNow. Funds arrive almost instantly in your account.
⚡ FastestTouch 'n Go eWallet
Withdraw directly to your Touch 'n Go eWallet. Ideal for players who regularly use Touch 'n Go for daily payments. No additional fees charged by winace99.
🔥 PopularGrabPay
Withdraw to your GrabPay account with ease. Funds received can be used for a wide range of daily needs across Grab's extensive ecosystem in Malaysia.
✅ Easy to UseBoost eWallet
Withdraw to Boost eWallet for players who prefer managing funds within a digital ecosystem. Fully automated — no manual review required.
💚 TrustedDebit Card (Visa/Mastercard)
Withdraw to your Visa or Mastercard debit card. Processing takes slightly longer than eWallets, but suits players who prefer traditional banking.
🔒 Secure
How to Make a Withdrawal at winace99
Login to Your winace99 Account
Open the winace99 website or app and log in with your username and password. Make sure you are on a secure internet connection — avoid unprotected public Wi-Fi when conducting financial transactions.
Navigate to the "Withdrawal" Section
After logging in, click on the main menu and select "Withdrawal" or "Withdraw Funds". You can also access it through your account dashboard by looking for the wallet icon or the "Withdraw" button.
Select Withdrawal Method
Select your preferred payment method from the available list — bank transfer, DuitNow, TNG eWallet, GrabPay, or Boost. Each method clearly displays the estimated processing time and minimum/maximum limits.
Enter Destination Account Details
Enter your bank account number, DuitNow phone number, or the relevant eWallet details. Make sure the information is accurate and matches an account registered in your own name — winace99 requires withdrawals to be made to an account under the same name as your user account for security purposes.
Enter Withdrawal Amount
Enter the amount you wish to withdraw — minimum RM30. Check your account balance first to ensure the amount entered does not exceed your available balance. The system will display the exact amount you will receive after any deductions (if applicable).
Verify Your Identity (If Required)
For withdrawals exceeding a certain amount or a first withdrawal to a new method, the winace99 system may require additional verification such as an OTP to your registered phone number or email confirmation. This is a standard security measure to protect your account.
Review & Submit Request
Double-check all details — withdrawal method, destination account number, and amount. Once you are confident everything is correct, confirm your request. You will receive a withdrawal reference number that can be used for follow-up enquiries if needed.
winace99 Tip: To speed up withdrawals, ensure your account has completed full KYC verification — upload a copy of your ID and proof of address during registration. Fully verified accounts enjoy faster processing and higher withdrawal limits.
Winace99 Withdrawal Method Comparison
| Method | Processing Time | Min (MYR) | Max (MYR) | Fee | Available |
|---|---|---|---|---|---|
| DuitNow | 3–5 Minutes | RM 30 | RM 50,000 | NONE | ✓ 24/7 |
| TNG eWallet | 5–15 Min | RM 30 | RM 10,000 | NONE | ✓ 24/7 |
| GrabPay | 5–15 Min | RM 30 | RM 10,000 | NONE | ✓ 24/7 |
| Boost eWallet | 5–15 Min | RM 30 | RM 5,000 | NONE | ✓ 24/7 |
| Local Banks | 1–3 Hours | RM 50 | RM 100,000 | NONE | ✓ 24/7 |
| Debit Card | 1–5 Days | RM 100 | RM 20,000 | NONE | ✓ 24/7 |
What You Need to Know About winace99 Withdrawals
Zero-Fee Withdrawals — Your Full Wins Are Yours
One thing loyal winace99 players appreciate most is the zero-hidden-fee withdrawal policy. No matter how much or how often you withdraw, winace99 charges no processing fees or administrative fees. The amount you withdraw is exactly what you requested — not a cent more or less.
This differs from some other platforms that charge a 1% to 3% fee per withdrawal, which can cost players significantly over time. At winace99, we believe your winnings should stay intact — with no unnecessary deductions.
KYC Verification Requirements and Why They Matter
Winace99 conducts a thorough Know Your Customer (KYC) process to ensure the security of all user accounts. This process protects you from any unauthorized account misuse and ensures the platform's compliance with relevant financial regulations.
For KYC verification at winace99, you will need to provide the following documents:
- Clear front and back copy of identity card (MyKad)
- A selfie photo holding your identification card
- Recent proof of address (bank statement or utility bill — no older than 3 months)
- For large withdrawal amounts: the last 3 months of bank statements may be required
KYC verification typically takes 1 to 24 hours. Once verified, you can enjoy a smoother withdrawal process and higher withdrawal limits. Complete KYC once and benefit from it for the lifetime of your account.
Why Do Withdrawals Sometimes Take Longer?
While winace99 strives to process all withdrawals as quickly as possible, several factors can cause delays in certain situations. Understanding these factors can help you plan your withdrawals more effectively.
- First withdrawal to a new method — Requires additional security checks that typically take 30 minutes to 2 hours.
- Large amount withdrawals — Withdrawals exceeding a certain limit require approval from the finance team, which may take 1–4 hours.
- Withdrawals during peak hours — Peak periods such as weekends or festive seasons may slow down processing slightly.
- Bonus wagering requirements not yet met — If you still have an active bonus with incomplete wagering requirements, the withdrawal may be held until the requirements are met.
- Account details do not match — The name on the bank account must exactly match the name on your winace99 account.
Important Reminder: Make sure the name on your destination bank account or eWallet matches the name registered on your winace99 account. Withdrawals to accounts under a different name will not be processed and will be returned to your account balance. This is an important security measure to prevent fraud.
Your First Withdrawal — What to Expect
If this is your first withdrawal at winace99, there are a few additional things to be aware of. First-time withdrawals via any new method typically take slightly longer, as our system performs a thorough security check to protect your account.
To speed up your first withdrawal, ensure your account has completed full KYC verification before submitting a request. Additionally, use the same payment method as your deposit — this best practice helps the system verify your identity faster and more easily.
Bonus Withdrawal Policy and Related Terms
When you claim a bonus at winace99, the bonus funds are subject to a turnover requirement before they can be withdrawn. This is an industry-standard policy that prevents bonus abuse. However, your original deposit amount (excluding the bonus portion) can always be withdrawn at any time with no turnover conditions.
For example, if you deposit RM100 and receive a RM200 bonus with a 30x wagering requirement on the bonus amount, you need to wager RM6,000 before that bonus portion can be withdrawn. Your original RM100 deposit can be withdrawn at any time. The winace99 system displays your wagering requirement progress in real time on your account dashboard, so you always know how much more is needed.
Understanding Your Withdrawal Status
Under Review (Pending)
Your withdrawal request has been received and is being reviewed by the winace99 automated system. This status typically lasts between 1–15 minutes for standard withdrawals.
Processing
Your withdrawal has passed verification and is being transferred to the payment provider. This means your funds are on their way to the destination account.
Successful (Completed)
Withdrawal successfully processed. Funds should already be in your account or will arrive shortly, depending on your chosen method's processing time.
Rejected
Your withdrawal could not be processed due to reasons such as invalid account details or unfulfilled bonus requirements. Funds will be automatically returned to your account balance. Check your email for more details on the reason for rejection.
